Category Archives for "Online Advertising"

Finding the Right Local Influencer for Your Business

Influencer marketing is a 6.5 billion dollar industry and the best marketing tool for businesses today.

As this online marketing strategy evolves, businesses are foregoing celebrity endorsements in favor of collaborating with local influencers in their community. Here’s why.

Increases brand awareness

First and foremost, local influencers bring the names of businesses to the attention of people who were previously unaware of their existence.

Obviously, all types of influencers do this, but local influencers are more effective and successful for businesses in specific geographic areas.

Plus local businesses can turn their favorite customers into their own personal influencers for fairly low cost by offering small incentives, like food & drink or merchandise.

Increased Engagement

Local influencers tend to have a deeper, more genuine connection with their followers than macro and celebrity influencers. They are more likely to know and connect with their followers on a more personal level.

Influencers with 100k or fewer followers, tend to make time for thoughtful responses and engagement.

According to research, influencers with 1,000 followers have the highest engagement ratio so don’t count them out because the ratio of engagement to followers is more important than the number of followers!

Instagram CEO Adam Mosseri is considering removing ‘likes' from the social media platform entirely.

“We want people to worry a little bit less about how many likes they’re getting on Instagram and spend a bit more time connecting with the people that they care about.”

This potential evolution will make engagement an even more potent tool in the world of influencers.

Less Expensive

Contrary to what you may think, local influencers do not need to be paid thousands of dollars to endorse your business. Many people are willing to be influencers in exchange for smaller incentives.

“When I post a photo for taco Tuesday, I get free queso? Please sign me up!” Giving people the opportunity to try your product and share it with their friends and family is a great way to generate repeat business. It's a win-win situation for both parties.

Influencers gain credibility for their recommendation, businesses gain new customers, and both gain exposure.

Gives You Access to New Followers

Local influencers are ideal for small businesses because the majority of their followers will live in the same area who have never heard of your brand.

This means an influencer collaboration will allow you to reach a larger market of people who are close to your business but have never heard of our brand!

No matter how fantastic a local pizza joint is, it's unlikely that someone will fly across the country to try it unless they're already in town.

Maybe, unless they really love pizza, have a lot of spare cash, and are dying to go on a world's best pizza tour. I mean come on… Never, ever say never, right?

However, if someone local is scrolling through Instagram and sees a friend raving about it, they may decide to check it out on their next date night or if visitors from out of town see rave reviews about how delicious your pizza is while searching for food on Google, they are likely to want to see for themselves.

Enhances authenticity

Marketing professionals have long recognized that word-of-mouth marketing is the most effective form of marketing. Local influencers do this without making it appear as if the company is bragging about itself.

It's not salesy or gimmicky; it's just a person sharing something they enjoy with the people in their network. As a result, people are much more likely to respond to a sponsored post from a business page or influencer with a million followers.

Generates Fresh Content

Giving up some control and allowing an influencer to create their own content promoting your business accomplishes two important things.

#1: It reduces the workload on marketing campaigns. The business can provide guidelines (such as their unique hashtag) or suggestions, but it is up to the influencer to figure out how to communicate with their target audience. After all, they are the ones who are most familiar with them.

#2: Allowing local influencers to create their own content provides the business with new insight into the voice of the target audience.

Paying attention to what influencers say and how their followers respond is an excellent way to learn about your target audience.

Followers Can Trust You

When it comes to influencer marketing, savvy consumers are wary of celebrity endorsements.

Have you ever seen a celebrity in a skincare commercial claim that their secret to looking young is some miraculous anti-aging eye cream? I'm sure I'm not the only one who laughs at these commercials and immediately dismisses them.

But if a friend recommends a new restaurant that just opened up in my town, I am much more likely to try it than if a celebrity I don't know recommends it or I see a TV commercial about it.

Local influencers' human aspect is the future of internet marketing. Consider the importance of quality above quantity. Even if they don't have a large number of followers, they have a significantly better chance of reaching your target demographic.

Where Can I find a Local Influencer

Some of the most effective methods include:

1. Look at your current social media following.

Whether or not your business has a strong social presence, you may be shocked to find that some local or micro-influencers are already following you on social media sites like Instagram and Twitter. If they match your brand and are relevant to your product or service, they may be someone with whom you should explore forming a connection.

2. Research Local Hashtags for Your Area

A local hashtag search on Facebook, Twitter, Instagram, and other social media platforms is a wonderful approach to locate relevant local or micro-influencers. Of course, you can use Google to perform a local hashtag search and see what results it returns. You may also utilize the hashtag to see popular posts that include it, which may lead you to trending material generated by the local influencers you're looking for.

3. Find Out Who’s Talking About Your Business – both favorable and negative mentions.

It's far easier to locate and work with influencers if they already know about your business – and are likely delighted with your product or service since they're already talking about it. The rationale is simple: they're more inclined to promote your brand with enthusiasm.

4. Or use online tools like: Local Influence or Insense

What does it cost?

Prices and fees vary widely, from the micro-est of micro local influencers who are happy to trade a post for products & merchandise from more established influencers depending on their followers you can expect to pay $.01 to $.025 per follower or more. If you use tools or an agency that cost can go up even more.

Wrapping Up

No matter how many followers they have, local influencers can help you grow your business's social reach, improve your brand image, engage your audience, and attract new consumers. So, what do you have to lose? Now you’re armed with the information you need to pick the right local influencer for your business!

 

14 Ways You Can Boost Your Conversion Rates Right Now

As a business owner, you want to do everything in your power to increase your conversion rates. After all, more conversions mean more money in your pocket. Not only that, but they also lead to more customers and an increase in brand awareness.

This article will discuss 14 ways to boost your conversion rates to generate more revenue for your business. These strategies are easy to apply and don’t require a lot of time or expertise. So let’s get to work!

1. Use Attractive Visuals

When it comes to conversion rates, appearances matter. If your website looks outdated or lacks visuals, potential customers are likely to click away without taking any action.

To keep people engaged, make sure that your website is visually appealing and easy on the eyes. Use high-quality images and videos and pay attention to the overall design of your site.

If you want to take things a step further, consider using animation or interactive elements on your website. Just be careful not to go overboard.

2. Make Your CTA Clear and Concise

Your call-to-action (CTA) is one of the most important elements of your website. After all, it’s what tells visitors what you want them to do next. If your CTA is unclear or buried on your page, people are likely to move on without taking any action.

To increase conversions, make sure that your CTA is clear, concise, and easy to find. Use actionable language that tells visitors exactly what you want them to do, and make sure the button or link is visible and easy to click on. You might also want to consider using a CTA that stands out from the rest of your page – for example, by using a different color or making it larger.

3. Keep Content Localized

If you want to appeal to a local audience, make sure your content is localized. This means including things like your city or state in your headlines, using images of local landmarks, and mentioning local events. You can also use geo-targeting to show different content to people in other locations.

By keeping your content local, you can make your website more relevant to the people visiting it. You may also have improved performance in local searches.

4. Use Testimonials

One of the most effective tools is to show prospects that other customers have had a good experience with your product or service. In fact, over 90% of customers read testimonials before making a purchase.

You can do this by using testimonials from satisfied customers on your website. Make sure to include the customer’s name, location, and photo if possible.

5. Offer Live Customer Support

In today’s world, people expect to get quick assistance when they need it. If you want to increase conversions, offer live customer support on your website through a chat window or by providing a phone number. According to Zendesk, 85% of surveyed customers are satisfied with live chat support, and 91% with phone support.

By offering live customer support, you can answer any questions that potential customers have and make them feel confident doing business with you.

6. Utilize Email Campaigns

If you have a list of email addresses from past customers, let them know about any promotions or sales that you’re currently running. This is a great way to increase conversions because it allows you to reach out to people already interested in what you have to offer.

To make things even easier, you can set up an automated email campaign that will send out messages to your list on a regular basis.

7. Make Things Simple

A customer has a problem and needs a solution to their problem – That is sales simplified. When it comes to conversion rates, simplicity is key. If your website or products/services are too complicated, people will likely give up and go elsewhere. So make sure your customer can easily navigate your website to find the information they are searching for.

Use straightforward language and avoid using too much technical jargon.

8. Use A/B Testing

A/B testing is a hands-on tactic for increasing conversions by testing different versions of your website or product. You can conduct A/B testing by creating two versions of your site and then seeing which one performs better.

Additionally, you could use A/B testing to test different elements of your website, such as your CTA or your pricing page. By testing different versions, you can find the best combination for your business.

9. Optimize a Mobile-Friendly Site

Now, millions of people use their mobile devices to access the internet. Therefore, if you want to increase conversions, make sure that your website is optimized for mobile.

This means safeguarding that your site is responsive and easy to use on a mobile device. You should also consider using a mobile-specific CTA, such as a click-to-call button.

10. Avoid Slow Load Times

Slow load times can be a major issue when it comes to conversion rates. If your website takes too long to load, people are likely to give up and go elsewhere.

Make your website well-designed and optimized for speed to avoid slow load times. If possible, utilize a content delivery network (CDN) to improve your site’s load time.

11. Use Google Analytics

Google Analytics is a free tool designed to track your website’s traffic and conversion rates. By setting up Google Analytics, you can see how people find your site and what they’re doing once they get there.

You can use this information to improve your website and increase conversions. If you’re not already using Google Analytics, now is the time to start.

12. Improve Your Content

One of the best methods for attracting customers and conversions is to improve your content. This means creating high-quality, informative, and engaging content that will appeal to your target audience.

To improve your content, start by doing keyword research to find the right keywords to target. Then, create content that is interesting and relevant to your audience. Finally, promote your content through social media and other channels.

13. Use Social Proof

Social proof is an influential tool that can be used to increase conversions. This refers to the idea that people are more likely to do something if they see that others are doing it as well.

You can use social media or good reviews to create a buzz around your product or service.

14. Offer an Incentive

People are more likely to convert if given an incentive. This could be a discount, a free trial, or something of value to your target customer.

Incentives are a great way to increase conversions, and the incentive should be relevant to your product or service. Otherwise, you could end up losing money.

Conclusion

These are just some of the tools and methods you can use to boost your conversion rates. By implementing these strategies, you can generate more revenue for your business while also providing a better experience for your customers.

If you’re unsure where to begin, start small and go down the list as you see results. Remember, your goal is to increase conversions, not just traffic.

 

10 Most Common Mistakes Small Businesses Make on Social Media (and How to Fix It)

As a small business, social media is your secret weapon for marketing. It's essential to use social media to reach new customers and connect with existing ones. Whether you're just getting started or already running a highly successful campaign, there's always room for improvement. In this article, we'll explore the top social media mistakes small businesses make and how to fix them, including our own tips on improving your social media marketing strategy.

Not Posting Regularly Enough

One of the most common social media mistakes small businesses make is not posting regularly enough. This can be for a variety of reasons, from lack of time to simply forgetting. If you're not posting regularly, your audience will quickly lose interest and move on to other brands that are more active on social media.

The fix: Set aside some time each week to plan and schedule your social media posts. If you can, designate someone on your team to be responsible for social media and make sure they have the time and resources they need to succeed.

Some popular social media planners include Hootsuite, Later, and Buffer all with free to paid plans.

Posting Too Much

On the opposite end, some businesses post a little too much. This can be overwhelming for your followers and turn them off from your brand. It's important to strike a balance between posting too little and too much.

The fix: Take a step back and analyze how often you're posting on each social media platform. If you're posting multiple times a day on any platform, try scaling back to once a day or a couple of times a week. Experiment with different posting frequencies and see what works best for your audience. Remember that each industry is different, so what frequency is too much in one niche is perfectly fine in another.

Not Posting Relevant Content

Another common mistake is posting content that isn't relevant to your audience or industry. This can happen if you're trying to be too general in your social media marketing or if you're not sure who your target audience is. As a result, your posts will fall flat and fail to engage your audience.

The fix: Take some time to research your target audience and what kinds of content they're interested in. Once you know who you're talking to, you can start creating content that resonates with them.

If you're struggling to come up with ideas, try looking at what other businesses in your industry are doing on social media. Use social listening tools to track relevant keywords and see what kind of content is being shared the most. Then, adapt and improve upon it for your own audience.

Not Engaging with Your Followers

Another mistake small businesses make on social media is failing to engage with their followers. This means more than just responding to comments and @ mentions (although that's important, too). It also means liking, sharing, and commenting on other people's content.

The fix: Spend some time each day engaging with your followers and other people in your industry. Like and comment on their posts, share their content, and start conversations. Not only will this help you build relationships, but it will also make your brand more visible to new potential customers.

There are many tools that can help you organize and consolidate all your social media profile into one dashboard. These listening tools can single handedly change the game if you’re trying to increase your engagement across all social media platforms.

Sprout Social, Salesforce’s Service Cloud, and Reputation are the best at this. On a budget? Try Hootsuite.

Not Measuring Your Results

Measuring your results is essential. This is important for any marketing campaign, but it's especially important on social media. With so much noise, it can be easy to get lost and not know if your efforts are actually paying off.

The fix: Use social media analytics tools to track your progress and measure your results. These tools will help you see how many people are engaging with your content, what kind of impact you're making, and where you can improve.

Without measuring your results, it's impossible to know if your social media marketing is actually working.

Many platforms will have these tools built in, but addition services like Sprout Social, Buffer Analyze, Hootsuite, and Social Report, can give you deeper insights about your customer base and what resonates with them.

Not Having a Strategy

One of the biggest mistakes small businesses make on social media is not having a strategy. They might post randomly or without any purpose, which can lead to wasted time and effort.

The fix: Having a social media plan in place will guarantee that your efforts are more successful and are working to assist your company's broader objectives. When you're coming up with a strategy, it's critical to keep in mind these goals so that you can create material that supports them.

Additionally, figure out what your social media goals are, what you want to get out of it, and make sure to track them with analytic software (mentioned above) to ensure that your work is paying off. When developing a plan, remember who your target audience is and create content that speaks to them that aligns with your goals.

It is essential to take some time to develop a strategy since it's easy to get lost in the sea of social media and fail to accomplish anything without it.

Not using social media to its full potential

Social media is a powerful marketing tool, but many small businesses don't use it to its full potential. They might not take advantage of all the features available, or they might not use them to reach their target audience.

The fix: Make sure you're using all the features available on each social media platform. For example, on Facebook, you can use groups, events, and Messenger to reach more people. On Twitter, you can use hashtags and lists to organize your followers. And on Instagram, you can use Stories, Live Video, and IGTV to engage with your audience.

Take some time to learn about all the features of each social media platform and how you can use them to reach your target audience. Then, start using them to your advantage.

Not Promoting Your Content

Not promoting your content can be a big mistake, especially if you're a small business with limited resources. If you're not promoting your content, it's unlikely that anyone will see it.

The fix: Promote your content on social media and other channels. Use paid advertising, share it with influencers, and post it in relevant groups and forums.

Don't make the mistake of not promoting your content. Make sure you're doing everything you can to get it in front of as many people as possible.

Not taking advantage of social media trends

Trends are everywhere and they're easy to pick up if you use social media in both a private and work setting. Taking advantage of a trend can make your post go viral, especially if it's curated to your audience. Ignoring trends will make you miss countless free promotion opportunities.

The fix: Use social media trends to your advantage. If you see a trend that's relevant to your business, jump on it and use it to promote your content. Not only will this help you reach more people, but it will also make your brand more visible and relevant.

If you're not sure where to start, check out some influencers in your industry and see what they're doing to get eyes on their posts. Use can also use free websites like Google Trends, TweetDeck, and BrandMentions to track trends.

Ignoring negative feedback

It's inevitable that you'll receive some negative feedback at some point. And while it's not pleasant, it's important to take it in stride and use it as an opportunity to improve your business.

The fix: Don't ignore negative feedback. Respond to it in a constructive way and use it to make your business better. Negative feedback can be painful, but it's important to listen to it and use it to improve your business.

Bonus tip: Remaining in your comfort zone can kill your social media marketing efforts

If you're not comfortable with change, you'll never be able to take advantage of new opportunities or reach your full potential.

The fix: Be open to change and willing to try new things. Social media is constantly changing, so you need to be too.

Conclusion

These are just a few of the most common mistakes small businesses make on social media. By avoiding these mistakes, you'll be well on your way to social media success.

 

Why Is Video Marketing So Important For Small Businesses?

Today, operating a small business means competing against other businesses potentially with more resources. To get ahead of the competition, you need to be intelligent with how you market your business. What are the best ways to market your business? Among the most effective tools you could utilize today includes video marketing. In terms of dollar-for-dollar returns on investment, video marketing might be the highest-ranking marketing format out there!

With video, you can add a more human touch to your marketing. You can speak to people in a way and a tone that feels in step with your business. You can win people over with informative, creative content that ignites their interest. But of all the forms of marketing out there today, why should you focus on video marketing for small businesses?

Because it works.

Prior to the smartphone, producing and distributing video was prohibitively expensive. The majority of small businesses could not afford video marketing. Major brands dominated video because they had the resources to create professional videos and air them during commercial breaks on television.

The smartphone changed the rules of the game in multiple ways. And, for once, it stacked the deck in favor of small businesses rather than large corporations. Nowhere is this more apparent than in video.

A small business owner can now create and publish a video in seconds, reaching hundreds, thousands, or even millions of people.

In this article, we'll look at why video is so effective for small businesses and how your company can get started with video marketing in small steps.

Is Video Important to Your Customers?

While video marketing can be low-effort, it is far from effortless. And, let's face it, as a small business owner, you already have a lot on your plate.

Why should you devote time and money to video marketing? The answer is simple: because video attracts more customers.

So, whether you own a jewelry store, a catering company, or a dentist who promotes healthy teeth and gums, video should be a part of your marketing strategy!

What makes video so powerful?

Video clearly works, but why? Much of it is due to the way our brains are wired.

Other mediums simply cannot elicit an emotional response like video, and studies show that up to 95 percent of purchasing decisions are made subconsciously on an emotional level.

Reason1: Images are processed faster than words.

The fact that our brains can process images much faster than words is one clear reason why video works better than other forms of communication. MIT researchers discovered that the human brain can process an image in as little as 13 milliseconds.

Not only that, but our brains can process images concurrently, whereas words are processed in a linear manner. Why is that important?

Because if information is easier to process, it is also easier to remember.

According to studies, we retain 95 percent of information from video versus only 10% from text. And what is the point of advertising if people don't remember it?

Reason 2: Seeing other people's faces elicits empathy.

It all boils down to how we are wired. Mirror neurons are found in our brains. When we observe the facial expressions of others, these neurons fire, causing us to empathize with them.

We essentially put ourselves in their shoes.

And, while we're on the subject of shoes, do you see why Nike commercials are so effective? Because they so artfully portray people and acts of greatness, you can literally feel greatness for a few brief seconds.

How Can You Get Your Videos in Front of Potential Customers for Your Small Business?

Before we dive in to this question, let's be clear: videos don't have to be professionally produced and edited. This article isn't about making a TV commercial. We're talking about creating and distributing videos in areas where your customers are likely to be found. Unlike in the days of TV dinners, consumers are unlikely to be glued to the television screen during commercial breaks.

Know Who Your Customers Are

You should have already created a customer avatar and know who your customer is. Understanding your customer is the first step toward determining where they spend their time.

A CPA offering tax services to wealthy individuals, for example, has a very different audience than someone selling beauty products directly to consumers.

Where they are is determined by who they are.

You can begin to understand where your customers spend their time online once you know who they are.

Which small business owner in the preceding example is better served by creating a weekly insights & advice video series and promoting it on LinkedIn?

And which owner should be uploading quick video testimonials from satisfied customers and product reviews to Facebook and TikTok?

Keep in mind that video is a type of content marketing that is intended to attract and retain an audience. That way, when the time comes to buy, you'll be top of mind.

That will not happen unless you get your video in front of the right people.

So, where are your customers nowadays?

While there are well over a billion websites online these days, the majority of people's online time is spent in one or more of the following places:

All of these channels allow you to reach a large number of people with whatever videos you want to make. There are numerous resources available to assist you in understanding how to optimize your video strategy to reach more of your target audience on each of these platforms. Make certain you understand the best practices for the platform(s) you select.

What Kinds of Videos Can Your Small Business Make to Generate More Customers?

You now understand why videos are effective. You did your research to find out where your customers spend their time. You've even researched the best ways to get your videos in front of them. You must now decide what type(s) of videos you want to create.

Here are four of the most effective low-cost/low-effort videos you can make:

Video Demo/Explainer

If your small business sells products, make short demo videos that show how those products solve problems. Video is an excellent way to demonstrate how those products work so that customers can see them in action.

Video Testimonial

Remember how we said potential customers should put themselves in the shoes of the person in the video they're watching? What better way to sell your products or services than to put potential customers in the shoes of one of your satisfied customers?

When you're with a satisfied customer, pull out your phone and ask a few simple questions about their experience with your company.

Info Style Videos 

These are ideal if your small business provides a service of some kind. You obviously have a wealth of knowledge that people pay you for as a service professional. Offering some of that knowledge in the form of a video not only helps people understand their situation, but it also shows that you know your stuff.

When the time comes to hire a professional, you will have already established a level of trust with the potential customer, increasing the likelihood that they will come to you for assistance.

Video of the Company's History

People buy from people, especially when it comes to small businesses. You are not a large, stale corporation. You're a small business with a one-of-a-kind story to tell. Use video to inform customers…

• Your identity

• Why are you so enthusiastic about your company?

• What they can anticipate from you

Allow them to see and feel how much you enjoy what you do. There is simply no better way to accomplish this than through video!

Now it's time to get recording.

So, what are you holding out for? While diving into video can be intimidating, there is no better time to start than now. Video is preferred by your customers over other mediums. And you can gain a significant advantage over your competitors by creating the type of content they desire! So pull out your iPhone, press record, and begin having more meaningful interactions with your potential customers.

 

How to turn Instagram followers into customers!

In the past few years, Instagram has developed into a juggernaut of a marketing platform.

Everyone is on Instagram, from small businesses to conglomerates, and they all are racing to increase their followers, likes, and comments metrics!

According to Facebook statistics, 500 million users log on to Instagram every day and spend an average of 30 minutes on the platform.

Right now there’s a huge opportunity for those who take action.

If you are a business owner with an Instagram page, but somehow struggle to find leads, conversions, and grow on the platform, you’ve made it to the right place.

In this article is going to show you the best methods of conversion and the biggest mistakes you need to watch out for when promoting your business on Instagram.

To start off let’s look at what you NEED to be doing to kickstart the process:

The DO’s of Instagram Conversion

  1. Be active in the community

The key here is to go from building an audience to creating a community of engagers. Remember, Instagram is more than a one-way platform. While audiences want to enjoy your content, what they really need is to be a part of it. Don’t forget that you’re behind the screen and you have the power to control their actions and influence the steps they take on their journey.

To create an active community on Instagram, remember to:

  • Reply to comments
  • Reply to DMs
  • Host giveaways and competitions
  • Encourage follower engagement in your content with call-to-actions and questions
  • Start conversations
  • Post on national days
  1. Switch it up.

Consistency is important, especially if you’re a smaller business looking to gain traction and successfully convert your audience into customers. However, sticking to the same content over and over is going to leave your follower’s losing interest. Nobody wants to scroll past 100 images that add nothing to their life. Instead, audiences want familiarity AND uniqueness. It sounds like a tricky combination to pull off, but it IS possible.

To ensure you’re sticking to a regular positing schedule whilst remembering to switch up you need to:

  • Experiment with different formats: Post stories, reels and both short/long form videos to vary the kind of content you give to your followers. This could even mean going live for your followers (building that active community at the same time). To start off, add in some carousels to your content as this is super simple!
  • Vary the content you use in your posts: Filmed a great ad for your business? Show off behind the scenes. Get creative with emojis and stickers and add new people to the mix. As a local business, reinforcing the idea of community is important, so don’t be afraid to involve others in your content.
  1. Become MORE than just your content

For a local business like yours, a large number of your followers might be those who live within your area or even come into your physical store if you have one. This makes showing who you are behind the brand even more important.

Don’t be afraid to show the real you and connect with the local audiences you have around you.

Get vulnerable and open up. Consumers love reality and you’ll find, we as a society are VERY nosey, so finding out more about the owners or team behind a brand is crucial if you want to maintain audience attention and start building a relationship with them.

To successfully be you, try this:

  • Incorporate pictures of a day at work into your content with the team involved
  • Reply to comments with the name of the team member who replied at the end of it help create that community
  • Use stories to document genuine business life

These 3 tips are sure to take your business from followers on Instagram to traffic on your website.

By keeping it real, switching it up and getting active online, conversion is guaranteed.

Now, it’s time to take a look at the mistakes you don’t want to be falling into:

The DON’T’S of Instagram Conversion

  1. Avoid over-selling

The most crucial part of transforming followers into customers is by making the transition feel seamless for them. Your audience does not want to be bombarded by boring sales pitches, they want value and relatability. And as a local business, this means incorporating ‘filler posts’ your community can engage with OUTSIDE of the sphere of sales, such as:

Weekend/Weekday posts: Use these as a check in with your audience to see how they are and/or update them on what’s going on for the business that day.

Quotes or sayings: You can’t go wrong with a bit of motivation every now and then to help push through the day!

Tips, secrets or how to’s: Always think about adding value. Help your audience learn more and positively change their life.

Doing more than just pushing sales will help you convert without it feeling like your customers have to do any challenging work or be convinced to take action.

2. Posting inconsistent content

While it’s important to switch up the format of your content, don’t end up losing your brand image in the midst of it. Sticking to a general theme, tone and voice is important for your followers to get to know your business more and want to become a follower.

So,

  • Make sure your posts flow well and represents your vision.
  • Stick to brand colors
  • Stick to ONE tone of voice for cohesive purposes

3.Not engaging with your followers

For audiences of businesses, Instagram isn’t just a window shop. It’s a place to interact, learn, chat and so much more. So, why limit yourself by not returning the favour? If you’re a small local business, building a positive reputation and good rapport with your followers will lead to more people visiting your page.

Consumers eat with their eyes and love a place where they feel valued, appreciated, and can get something out of it. So, ENGAGE! Get stuck into the community you’ve created and interact with your followers.

Conclusion

If you're a local business trying to convert your followers into customers, don't sweat it, you've got this!

Creating great content is all about the strategies you use to improve the customer experience even more, and by monitoring your analytics and clarifying your objectives on a daily basis, incorporating these tips into your marketing will be easier than ever!

 

Email Marketing Vs Sms Marketing – What’s Best For Your Business?

For decades, email has been the preferred method for sending and receiving mass messages and reaching audiences. Text (or SMS) marketing, on the other hand, is a quick, cost-effective way to share promotions and updates with customers. So, which reigns supreme?

SMS or email marketing?

In order to figure out which strategy is right for your business you need to consider factors like: cost, click-through rate (CTR), conversion rate, level of engagement, open rate, and ROI – just to name a few.

In this article, we will breakdown the differences between SMS marketing and email marketing. We'll explain each strategy and demonstrate how they work, their benefits and drawbacks, when to use them, and whether you should hire the services of a digital agency for help

So What Exactly Is Email Marketing?

Email marketing is mass-sending emails to people (leads or customers) on your e-mail list. The people on your list have chosen to be there. You send emails to inform current and prospective customers about new products, services, discounts, and special offers. Consider it a direct method of communicating with your customers in which you have their permission to send them promotional information. Your email list should be one of your most valuable business assets.

The Benefits and Drawbacks of Email Marketing

Every day, approximately 125 billion emails are sent. Email marketing is an important part of any business, and it works best for delivering more detailed information. It also has a much higher ROI than many other marketing channels and is quite versatile. In fact, an email campaign can be used for product updates, subscriptions, and promotions.

Here's why you should use email marketing:

It is reasonably priced – With a $40 profit for for every $1 spent on email marketing it’s still the best ROI in the game for over 2 decades.

Emails have the ability to be personalized to the recipient –Any reputable email marketing expert will tell you that this feature enables you to connect with your audience, thereby increasing the email marketing conversion rate.

The versatility of email is unlike any other marketing tool –You can use emails to provide detailed product information, make brief announcements, send reminders, welcome new customers, announce special offers, follow up with leads, or simply say hello to your target audience.

It plays on user habits and intent – 44% of consumers check their emails at least once per day. People open emails with specific intentions, such as looking for updates, product information, customer service, and so on. This is why email marketing is so important.

Emails are an excellent way to increase traffic to your website – You can increase the number of website site visitors looking for your products or services by using targeted email marketing services. Using targeted traffic increases the ROI of email marketing.

The Cons of Email Marketing

A crowded inbox makes it difficult to capture the attention of your consumer – Every day, we all receive approximately 121 emails. When consumers sort through those emails on a daily basis, it's easy to put everything in the spam folder. In many cases your emails will end up in the same folder as spam.

Emails can be prevented from inboxing – Email servers now have sophisticated filters. If your email appears to be spammy, it may be blocked from reaching your recipient's inbox. Any reputable digital agency can assist you in crafting emails that are more likely to reach your target audience's inbox.

People can easily delete or unsubscribe from emails – People may delete your emails or unsubscribe from your list for any reason like if they see messed up graphics, poorly written headlines, unreadable text, or blocked images or content that isn’t relatable to them

What Exactly Is SMS Marketing?

SMS marketing is the use of text messages to communicate with customers. SMS, like email marketing, is used to inform your audience about promotions, campaigns, updates, news, and more.

Before sending any promotional information, both SMS and email marketing ask for your audience's permission. The CAN-SPAM Act and the Consumer Protection Act are the primary laws that protect consumers from unsolicited SMS (TCPA). These rules and guidelines are followed by all good SMS marketing examples.

SMS and email marketing are both owned channels. This means you can choose who receives your emails or text messages.  It also means you have control over the type of user experience your customers will have.

You can send the SMS marketing examples listed below:

1. Promotional SMS: These are SMS messages that are intended to raise brand awareness, promote products or services, and boost sales.

2. Transactional SMS: These are text messages that contain information that your customers require, such as delivery updates, product specifications, and order information.

SMS Marketing's Benefits and Drawbacks

When comparing SMS marketing to email marketing, SMS has the advantage of capturing the recipient's attention right away. When you receive a text message, your phone alerts you, capturing your full and undivided attention right then and there. This is why the open rate for SMS marketing is higher than the open rate for email marketing.

This sense of urgency created by the alert is both a benefit and a disadvantage for SMS marketing. On the one hand, it may compel your customers to act immediately in response to your promotion. However, if sent at the wrong time, these texts can turn off users, who will either ignore or delete them.

Let's go over the specific benefits and drawbacks of SMS marketing.

Pros and Cons of SMS Marketing

Here are some of the benefits of SMS marketing:

Your customers do not require internet – It's worth noting that 15% of Americans (52 million people) today have little or no internet access. This is a massive market that is beyond the scope of any email campaign.

It has a better response rate -On average, text messages are read in three minutes. That's a response rate of up to 209 percent when compared to social media, email, or even phone calls.

It has a high level of engagement – SMS, like email marketing, is a marketing channel with higher levels of engagement than other lead generation strategies. higher engagement levels suggests a higher SMS open rate.

Here are some of the drawbacks of SMS marketing:

It has a limited amount of content space – You have only 160 characters to work with. D elivering powerful messages that short while still packing a punch requires a pretty big vocabulary.

It's more expensive -The cost of running an SMS campaign is higher than the cost of running an email campaign.

It may erode customer trust – Customers can easily lose trust with businesses that send them unwanted text messages or SMS that are poorly structured. Customers may become irritated if you send text messages at inconvenient or inappropriate times and It may also cause them to opt out.

What Is the Difference Between SMS and Email Marketing?

Which is better: SMS marketing or email marketing? Think about the following:

Insert the table here from the bottom of the article Chris.

One of the first things marketers notice is that the ROI of email marketing is higher than that of SMS marketing. This suggests that the conversion rate for email marketing is also higher.

These are the figures that email marketing companies will provide you with. The lower email marketing open rate, on the other hand, proves the case for SMS marketing. Text messages also have a significantly higher CTR and response rate.

The Answer: Omnichannel Marketing

Omnichannel marketing is the use of multiple marketing channels to increase your bottom line. Your business has unique needs, so balancing SMS and email marketing is recommended for better results. You have a better chance of capturing your audience's attention if you develop a marketing strategy that uses both in tandem.

When should SMS marketing be used?  It should be used to respond to customer questions, solicit feedback, promote one of your products, and collect signups for your programs. Keeping track of its usage allows you to stay within your marketing budget.

Email marketing, on the other hand, is better suited to promoting multiple products due to its lower cost. It can be used for company updates, newsletters, and a variety of marketing emails.

Working With a Seasoned Digital Marketing Agency

Finding the right balance between SMS and email marketing can be difficult, especially if you haven't had much success with either.  If you are looking to improve your SMS and email marketing results, connect with us today. We can help you create a customized omnichannel plan based on your budget and goals. Connect with us to learn more!

SMS Email
Open Rate

 

98 percent 20 percent
CTR

 

29 percent 2.5 percent
Engagement

 

High High
Cost

 

5 to 15 cents per SMS
(usually sent to thousands of recipients)
Monthly costs range from $9 to $1,000 a month
Av. response rate

 

90 seconds 90 minutes
SPAM Received

 

Less than three percent Nearly 85 percent is considered spam
Message length 160 characters As long as you need
ROI

 

$5 for every $1 spent $40 for every $1 spent
Frequency

 

There are currently fewer companies running SMS marketing campaigns Email marketing has been around for decades and the market is saturated

 

 

Help your business survive the recession with these 5 expert strategies!

If you’ve watched any tv news broadcast lately, it’s no secret that the economic future is clouded by uncertainties, with the COVID-19 epidemic still persisting, the ongoing crisis in Ukraine putting additional pressure on soaring interest rates, and Chinese lockdowns potentially affecting supply lines.

Economists predict that the United States will enter a recession by late next year or early 2024 as inflation ripples through the global economy. With a recession on the horizon, businesses and industry leaders are in uncharted territory.

Is digital marketing a good approach during an economic downturn?

To put it simply, Yes!

People will continue to look for products and services online even if overall demand has reduced, therefore your digital marketing efforts should not be shut down during a recession.

In fact, this is likely the most useful marketing expenditure you can make during an economic slump since it allows you to reach people who are actively looking for what you have to offer or who most closely match your target audience.

Experts agree that a strong internet marketing strategy is the smartest long-term investment you can make to safeguard your company during a downturn in the economy. Recession-proof business marketing methods are more important today than ever.

It's Time to Prepare Your Business for a Recession

If there is one thing that separates recession-proof businesses from the competition, it's the fact that they take action sooner, and start business planning for a recession before their competitors do.

Have you started making plans for a recession in your business? Follow these digital marketing tips to better prepare your business for a recession and safeguard your brand:

1. Improve Your Online Presence

Building and maintaining a strong online presence regardless of the economy is one of the foundations of recession-proof companies. Maintaining a strong digital presence enables you to capture a larger portion of the market if and when a recession occurs.

To stay top of mind with your target audience, invest in market research, create a mobile-friendly website, hire a expert to help you with your search engine optimization (SEO) and pay-per-click (PPC) marketing.

With a recession on the horizon, establishing a stronger digital presence is even more important in staying on potential clients' radars online.

2. Do not reduce your marketing budget

During a recession, business owners must decide whether to reduce their marketing budget, suspend marketing efforts, or double down on their digital marketing campaigns.

It may seem sensible to some to suspend marketing during a recession. Spending a lot of money on digital marketing may seem counterproductive when revenues are down. Consider what took place in 2020. Spending on digital marketing campaigns fell about the same time that 255 million full-time jobs were lost globally. Due to lower ad earnings during the COVID-19 epidemic, even Google had to cut its marketing budget by half.

So, why should you keep working on your digital marketing strategy and investing in digital marketing services?

Businesses that continue to market throughout a recession are more likely to survive, according to studies. During an economic downturn, many businesses reduce their advertising budget. This is a opportunity to show that your business is stable even when things are hard. So continue your digital marketing campaign efforts or, at the absolute least, dial them back slightly, but never fully suspend them.

To keep business flowing, have a digital marketing strategy in place. If you decide to discontinue your marketing efforts just know that it will be that much easier for your competitors to take a bigger slice of your customer pie.

3. It's Time to Optimize Your Website… Now!

Check out your website. Is it generating leads for your company 24 hours a day, or is there room for improvement? If you're not sure which parts of your website should be improved or updated, consult with a reputable digital agency – it's what they do!

Agencies normally will employ In-house conversion rate optimization (CRO) specialists who perform in-depth website audits to evaluate your website's interactions and discover areas you need to optimize to meet your goals.

Conversion rate optimization helps you make the most of your traffic by examining the data from your website to improve the consumer experience.

You will learn what pages are visited the most, where visitors spend the most time, which pages receive the least engagement, cart abandonment, and overall customer behavior.

Gather this info to create a data-driven strategy. That way, you'll know that any changes you make to your website are more likely to affect your bottom line.

4. Maintain Your Social Media Efforts

During an economic downturn, many people prefer to stay at home in order to spend less and save more. This also implies that potential customers spend more time on their mobile devices. This is an ideal time to use social media marketing to attract new consumers and nurture leads via your sales funnel.

Continuing your social media marketing during this time also ensures that your audience is aware that your business is still present and active online. Whether you reduce the number of posts sent per week or your advertising budget, a little can still go a long way to attracting new/existing customers.

5. Create Compelling Video Content

Certain web marketing approaches pay off tenfold due to their cost-effective, creative approach to audience involvement. Video marketing is one such example.

Video marketing is still one of the most engaging ways to connect with your target audience and deliver valuable information. It fosters trust and confidence in ways that text alone simply cannot.

Consider creating video content that is evergreen (always relative) and will continue to be useful content for years to come. This ensures that your dollar goes further as opposed to spending more on campaign-specific content.”

Share videos on your social media platforms. Request that customers create video testimonials for you to use on your website. Allow followers to communicate with your brand and ask questions in real time by live-streaming on Facebook, Instagram, or YouTube.

During a difficult time, Americans are more inclined to spend time online keeping up with friends and current events. Video marketing is a wonderful way to engage with your target audience where they spend the majority of their time and grow your customer base.

When done correctly, video marketing can be one of the most effective digital marketing ideas for maintaining revenue during a slump.

Optimize Your Marketing Budget and Choose Your Priorities Wisely

Digital marketing is not like a light switch.  You can't just turn it on or off, it is a continuous process.

Even though the economy is struggling right now, you owe it to your team, organization, customers, and community to figure out how to source, sell, and optimize your business to get through these uncertain times.

As a result, it is crucial that you begin improving your digital presence and investing in new digital marketing methods that produce positive long-term benefits for your business.

 

Why is page speed so significant?

When it comes to the performance of your website, page speed is vital.

Your web pages must load quickly and seamlessly in order to lower your bounce rate and boost visitor engagement.

In this article, we'll explain why it's important, and show you how to measure it.

According to Google research, every second counts when it comes to page loading speed. Increasing loading times from one to three seconds increases the likelihood of a bounce (the visitor leaving immediately) by 32%.

A shocking 90% of visitors will leave a site if it takes longer than five seconds to load.

The speed of a website has a significant impact on user experience, SEO, and conversion rates. Improving website performance is critical for attracting visitors and keeping them engaged. Here are some steps that you can take with your developer to make your website load faster:

Run a website performance test

Website speed tests determine how well a website performs. Testing a website on a regular basis can help developers identify some or all of the areas that are slowing down website performance, as well as areas for improvement.

There are numerous high-quality site speed tests for measuring performance, many of which are free, such as Pingdom.com.

Google also provides PageSpeed” Insights for more in-depth performance testing while Google Chrome “DevTools” can also assist developers in evaluating the performance of their website.

Use a Content Delivery Network (CDN) (content delivery network)

CDNs increase website speed by caching content in multiple locations around the world. CDN caching servers are usually closer to end users than the host, or origin server. Requests for content are routed to a CDN server rather than the hosting server, which may be thousands of miles away and spread across multiple autonomous networks from the user. Using a CDN can significantly reduce page load times.

Image Optimization

Images account for a large portion of Internet traffic, and they frequently take the longest to load on a website because image files are larger in size than HTML and CSS files. Image optimization, fortunately, can reduce image load time. Image optimization typically entails lowering the resolution, compressing the files, and shrinking their dimensions, and many image optimizers and image compressors are freely available online.

Lower the number of HTTP requests, if you can.

Most webpages will necessitate multiple HTTP requests from browsers for various assets on the page, such as images, scripts, and CSS files. Indeed, many webpages will necessitate dozens of these requests. Each request necessitates a round trip to and from the server hosting the resource, which can increase the overall load time of a webpage. Furthermore, because the resources are loaded from multiple providers, a problem with one of the hosts may impact the webpage's ability to load quickly, or at all.

Because of these potential issues, the total number of assets that must be loaded by each page should be kept to a minimum. A speed test should also help identify which HTTP requests are taking the longest. For example, if images are slowing down a page's load time, developers can look for a faster image hosting solution (such as a CDN).

Cache your website's pages.

Caching is one of the most effective methods for speeding up your website. Caching saves copies of your website's files, reducing the amount of work required by the server to generate and serve a web page to a visitor's browser.

By requiring the server to use fewer resources to load a page, caching your web pages can help reduce Time to First Byte (TTFB).

There are several methods for caching your web pages. This can be done at the server level, which means your host will handle it for you.

Another option is to use a caching plugin, such as W3 Total Cache, a free WordPress plugin that makes caching web pages simple. After you've installed and activated it, go to General Settings > Page Cache and check the Enable box.

Reduce the use of external scripts.

Any scripted webpage elements loaded from elsewhere, such as external commenting systems, CTA buttons, or lead-generation popups, must be loaded each time a page is loaded. Depending on the size of the script, this can cause a webpage to slow down or not load all at once (this is known as ‘content jumping' or ‘layout shifting,' and it can be especially aggravating for mobile users).

Avoid using redirects at times if possible.

A redirect occurs when visitors to one website are forwarded to another. Redirects increase page load time by a few fractions of a second, or even whole seconds in some cases. Every second counts when developing a website that is optimized for performance. Redirects are sometimes unavoidable, but they should be avoided if possible.

Remember that every second your website takes to load increases the likelihood that your visitors will leave. If your website is running slow, how long can you keep running your business while losing leads?  Is it time to speed things up?

 

Are Super Bowl Ads Going Away? (Why Trends Are Saying Yes!)

Football has become America's favorite past-time. (Sorry baseball.) 

The Super Bowl is the Mecca of all sports games and is often the same for advertising agencies. 

It's a big time of year for some of the world's largest companies! 

But trends are saying that TV advertising is sharply decreasing. 

Uh oh. 

No more funny commercials? No more competing for the lime light? 

What does that mean for advertising? 

Well, if you haven't already guessed already, it's online advertising. 

Trends That Will Make You Cancel Your Cable Service 

“Yikes. You still have cable?” 

Your heart stings a little bit as your friend at dinner throws a dagger into your ego. 

Cable is becoming a thing of the past. Streaming is the future. 

Streaming is all done online, which makes it fast, user-friendly, and easy. 

More companies than ever are shifting their ad spend to online advertising because that's where the eyes are going–online. 

According to Mary Meeker and her infamous Internet reports, 2017 is the year that internet advertising reaches over $200 billion, making it the first time for online advertising to win over TV ads.  

On Facebook and Google alone, online advertising spend is growing around 62% and 20%. These two platforms (Facebook & Google) on their own made up 85% of online advertising revenue. 

But why the sudden shift in online ads? 

Reasons Why Ads Are for the Internet 

Avoiding the Annoying 

Advertising has always been an annoyance to most. But the internet makes advertising seem like less of a bother. 

Instead of a man yelling at you about the newest sponge, you watch a funny 15-second video of how the sponge cleaned up a mess created by someone's crazy dog.  

Advertising comes in spurts, but it's often more entertaining online or helpful online where people are searching for answers. 

Hide This Ad 

Online advertisements are easily hidden by those who do not find the ad helpful, useful, or entertaining. This gets reported back to the advertiser to help them find a better, more targeted audience. 

Right on the Money 

Online advertising is cheaper and more targeted than your regular TV ad. TV advertising is more expensive because of the vast number of people watching your ad at any given minute.  

Often the majority of the people watching a television ad are not interested in your business. This means you're wasting time and money on creating an ad that only pulls in a few leads.  

Online advertising makes it easy to find the data you need to define your target markets. You can do so quickly on most online advertising platforms like Facebook and Google. This allows you to spend your money on the exact prospects you're wanting to pick up the phone.  

Instead of throwing an ad out into oblivion and hoping you get a few leads, online advertising sends your ads directly to the consumer who has the most interest (if targeted correctly). 

Are You Ready to Say Goodbye to TV Ads? 

If you're ready to focus your advertising on customers that matter, it's time to throw out the remote control. Pick up your laptop and get started creating online ads to drive more business to your door for a reasonable price.  

Maybe this year you should stream the Super Bowl and see the difference for yourself! Don't waste your time and money on television ads that are falling behind. Ask us how we can help you get started online with ads that work! 

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